Mobile Computer Services Offer Contactless Remote Desktop and Laptop Support
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For our existing customer’s we offer a quick support service for those little problems or questions that maybe don’t require an onsite call out but may require a ‘guiding hand’ for your own piece of mind!
We use a simple and more importantly completely secure Remote Support Client to enable our engineers to interact with the customer’s computer and often resolve any minor issues without the need to book a callout.
it is often pre-installed already on your device, if your device doesn't have it you can download it below
If you get a prompt saying ‘Microsoft Recommends installing this app from the Microsoft store’ please do the following:
Click ‘Change my App Recommendation settings’
Under Choose where to get apps click the drop down box and change it to ‘Anywhere’
Close the box and re-run the program. if you can’t find the program click ‘Try again’ on the Teamviewer windows.
‘Please note in some situations a call out may still be required after initial inspection of the system or if the engineer is unable to repair the problem satisfactorily over remote control
If prompted choose ‘Run’ (Chrome and Firefox will automatically download in most cases) Depending on your version of windows you may be prompted to confirm you are sure you want to run the software, Click ‘yes’
Please give the ID and password to the engineer
We take pride in offering a complete mobile computer repairs and support service for all your home, business computer needs.
From mobile laptop repairs to desktops, Macs to PCs, Tablets, iPads, Android devices, Printers…anything!
From Trojans to Worms, we’ll remove all the nasty bugs that hamper your computers performance.
From simple operating system problems to total hardware failures, we get your PCs and Laptops back up and running.
From home connectivity issues to business network and internet problems, we’ll get your system connected.
Are you suffering from poor WiFi signal or dead spots around your home or office?
Perhaps you just need a little help configuring your broadband package.
Help is just a phone call away, so why not call us today.
We’d love to hear from you. Call us now at 07779 610840 or send a message using the form below we’ll get back to you as soon as we can.
1 Braithwell Drive
Stoke-on-Trent
ST2 7NT
Telephone: 07779 610840
Email: info@mobile-computerservices.co.uk
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